Frequently Asked Questions
Everything you need to know about your Milestone style journey.
How do I determine the right size for me?
We provide a detailed size guide on each product page with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, Heymilestone ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my garments?
To maintain the quality of your fashion pieces, we recommend following the care label instructions. Most of our items prefer a cold wash and air drying to prevent shrinkage.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.